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Privacy notice and cookies

The General Data Protection Regulation (GDPR) and Scanteam

Management Responsibilities

Scanteam is responsible for all personal information we receive. It is our responsibility to ensure that this information is securely stored and not available to others.

Information Collected by Scanteam

Scanteam collects a minimum of information about other actors, and the information is always task relevant. We only store information about individual consultants who would like us to store information about them in the event of a future task. Scanteam might also store information about actors that contract Scanteam so that we know and understand who we work for. We do not collect information that is not relevant for addressing a particular task.

Web Cookies

Our web-site uses cookies but these are used only for analyzing visits to our web-site. This information is purely statistical, and is not provided to any other actor.

Sharing of Information

All our information is managed directly by Scanteam. We do not share this information with any other actor, with the exception where there is an explicit consent of the individual/actor involved, for example in connection with tenders and assignments.

Information Retention Period

We retain the information as long as it remains relevant – for example throughout the tender process and the possible task subsequent to that. We clean up our databases once a year and would normally delete all personal information unless people ask us to store their information for future use.

Your Rights and Complaint Procedure

You can demand insight, correction and deletion of your information, in which case you should contact Scanteam at Scanteam@scanteam.no. Your rights are spelled out more carefully on the web-site of the Norwegian Data Protection Authority – see https://www.datatilsynet.no/en/. Here you can also find information regarding steps to take if you believe your personal data have not been managed properly.

Changes

Any changes to these policies will be published on this web-site. The most recent update was done on 15 August 2018.

Who we are

Services for a sustainable future

Our Mission

To provide knowledge and services for a sustainable future.

Our Vision

To be a recognized centre contributing to a rights-based and sustainable future.

Quality Assurance

Scanteam’s Quality Assurance (QA) is based on ISO 9001 standards, and consists of external QA, process management, inclusive consultation, client feed-back, and a focus on data reliability and validity.

  • Data/information is the evidentiary core of all tasks. Attention is paid to the reliability and validity of data by validating as far as possible against other sources (triangulation), and discussing sources and data with clients and informed stakeholders.
  • External QA is provided by one or more senior experts in the field. The quality assuror is to monitor the team at particular points in the process: reviewing the TOR; clarifying roles; agreeing on methodology and instruments to use; ensuring that deliverables address the TOR and are of high quality; and that the process is on time and on-budget.
  • Process management is based on a check-list that the task leader uses to verify that key issues are addressed and critical steps implemented properly along the delivery process. The check-list is based on international “good practice” standards for evaluation tasks.
  • Inclusive consultation means Scanteam always tries to involve relevant stakeholders in the entire review process, both to ensure full knowledge and engagement on their side, but also to improve learning and understanding on ours, and that our local partners are fully engaged and contributing.
  • Client feed-back is requested through a standard Assessment Form where clients rate our work and provide comments that help us improve our work in the future.

Legal and Financial Status

Scanteam is owned by its consultants, and registered with Norway’s Business Registry, and thus operates in full compliance with Norwegian law.

Scanteam is audited annually by a certified external auditor, with the accounts publicly available on the Business Registry web-site. Our credit rating has been done annually since 2004, with the rating systematically being AAA or AA. Scanteam is fully insured and has never relinquished on a contract.

Our History

Scanteam was established in 1990 as a partner-owned consulting firm, working on development effectiveness issues.

An early focus was on identifying and developing better methodologies for project and program management. A first handbook on planning for Norwegian aid was produced by Scanteam and published by Norad in 1992, and ended up being translated into a dozen languages and used around the world. This was followed by handbooks in evaluation for the Norwegian Ministry of Foreign Affairs, Danida, Sida and for the Japanese Foundation for Advanced Studies in International Development. Scanteam subsequently assisted the OECD developing and standardizing the evaluation definitions and criteria that are now in use around the world as the OECD-DAC Evaluation Glossary.

Methodology-based work remains at the core of Scanteam’s activities, with over 300 planning, appraisal, monitoring and evaluation tasks carried out in 100 countries over the last 15 years.

Looking ahead

While effectiveness at project and program levels were core fields of concern when the company started up, the world today is dramatically different. 

The UN Sustainable Development Goals, Climate Change agreements, the funding approach identified in the Addis Ababa Action Agenda and the Global Partnership for Development Effectiveness Cooperation point to more ambitious agendas involving new and emergent actors across a more challenging range of fields. 

In order to address these issues and provide relevant advice to a wider range of actors, Scanteam is continuously “re-tooling” by establishing new partnerships, upgrading own skills, and working with new partners.